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Beta Test - Privacy Policy

HITIPanel & HITIComm

Please read these privacy policy before using the software HITIPanel and HITIComm (herein after together referred to as “the Software”) during your participation at the beta test phase of the Software. 


This privacy policy sets forth the terms and conditions of the processing of your personal data while using the Software.


For the needs of the Software and the beta test phase of the use of the Software, the company Tahiti Robotics collects, records, organises, structures, uses and stores your personal data, in compliance with the GDPR (General Data Protection Regulation), regulation eu 2016/679 of the European parliament and of the council of April 27th, 2016.

Article 1 – Controller of the personal data processing

The company TAHITI ROBOTICS, company registered in French Polynesia, Papeete, under the number TC29671, located PK 14,500, côté mer, servitude Goussaud, pointe des Pêcheurs, Punaauia, Tahiti, French Polynesia (“the Company”), is the controller of your personal data processing (“the Data Processing” or “the Processing”) related to the use of the Software during the beta test phase (“the Beta Test”), in compliance with the definition of Article 4 of GDPR.


The Processing of Your personal data (“Personal data” or “Your Personal data”) is based on the contractual relation between the Company and You, when You have accepted to participate to the Beta Test of the Software and You have created a user account on the online Help Center, provided by the Company. If You do not provide the Company with Your Personal data, You cannot have access to the Beta Test of the Software because the Company will not be able to verify Your identity.


You are informed that the Company has not implemented an automated decision-making or profiling system for the Data Processing. 


Contact: support@hitisoftware.com


Personal data contact: Mr. Christophe LANDRET

Article 2 – Purposes of the Data Processing

The Company collects, stores and processes Your Personal data for its own commercial purposes.


Purposes of the Data Processing are the following:

  • management of the Beta Test;
  • customer relationship management;
  • newsletters;
  • commercial, prospection and marketing purposes.


Categories of data subjects: participants to the Beta Test of the Software. 


Categories of Personal data processed:

  • first name;
  • last name;
  • electronic address;
  • post address;
  • phone number;
  • identification codes and log-in;
  • age;
  • gender;
  • country of residence;
  • job title and role;
  • company name, size and activity;
  • usage, experience, satisfaction and acceptance of the Software;
  • hardware related to the use of the Software

Article 3 – Recipients, processors and transfers of Personal data inside and outside EU

Processors and recipients


You are informed that:

  • the access to the Beta Test is hosted by: Zendesk Inc., 1019 Market St, San Francisco, CA, 94103.
  • Your email are processed by: GetResponse Sp. z o.o., Arkońska 6/A3, 80-387 Gdansk, Polańd.


Transfer of Personal data inside / outside EU


The Company does not transfer Your Personal data to any third party, except the processors and recipients listed hereabove.


The Company does not transfer Your Personal data to any third party outside the EU. 


You will be notified of any change of this provision so as to allow You to object this transfer and to ask for erasure of Your Personal data in the conditions described in Article 6.

Article 4 – Technical and organisational protection measures 

The Company is fully aware of the importance of the implementation of technical and organisational protection measures for the Data Processing.


Therefore, any person who has access to the Processing has committed to strictly respect its confidentiality. The access is nominative and controlled by access codes.


You can access Your Personal data and Your account directly by fulfilling Your identifying codes and log-in. They have to be personal and confidential.


This authentication process guarantees a traceability and a restricted access, complying with security and confidentiality rules and applicable legislation.


You commit to take all necessary measures to ensure strict confidentiality for Your identifying codes and log-in use and You warrant to not communicate, assign nor make available to a third party You identifying codes and log-in. The Company cannot be held responsible for any misuse of Your identifying codes and log-in resulting from a negligence or error from Your side.

Article 5 – Storage period 

Your Personal data processed by the Company are stored for the whole duration  of the Beta Test phase and for the whole duration of Your account. Nevertheless, Your are informed that the Company may store Your Personal data beyond the aforementioned period if it appears to be necessary for the Company to establish proof or to exercise or defend its rights.

Article 6 – Rights of data subjects

To exercise Your rights described in this Article, You have to write to the Company to the following addresses :


  • Post address : PK 14,500, côté mer, servitude Goussaud, pointe des Pêcheurs, Punaauia, Tahiti, French Polynesia
  • Electronic address support@hitisoftware.com


You have the right to withdraw Your consent to the processing of Your Personal data. However, You are informed that the withdrawal of Your consent shall end Your participation to the Beta Test phase.


You have the right to obtain from the Company the confirmation as to whether or not Your Personal data are being processed and transferred.


You have the right to obtain from the Company the rectification of Your Personal data if they are inaccurate or incomplete. The Company may ask You if need be for substantiating documents.


You have the right to obtain from the Company to erase Your Personal data where one of the following applies: (i) they are no longer necessary for the processing in relation to its purposes; or (ii) when You have withdrawn Your consent for the Processing and there is no legal grounds for the Processing; or (iii) when You have exercised Your right to object and there is no overriding legitimate grounds for the Processing; or (iv) when Your Personal data have been unlawfully processed; or (v) Your Personal data must be erased due to legal obligations of the Company.  The Company may however store Your Personal data if it has to comply with a legal obligation or in case it appears necessary to establish proof or to exercise or defend its rights.


You have the right to obtain from the Company restriction of Your Personal data processing.


In each case, the Company will not process Your Personal data without Your prior agreement, except for the establishment, exercise or defence of legal claims or for public interests.


You have the right to object to Your Personal data processing, on grounds relating to Your particular situation. The Company shall no longer processes Your Personal data unless the Company demonstrates compelling legitimate grounds for the processing which override Your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.


You have the right to object to marketing purposes of the Data Processing. You have the right to receive from the Company Your Personal data processed.

Article 7 – Supervisory authority

You can address any claim or lodge a complaint regarding the Processing of Your Personal data with the supervisory authority of French Polynesia: CNIL (Commission Nationale Information et Libertés).